Return Policy

Return Period

You may return most products within 7 days of delivery for a full refund or exchange, provided the item is unused and in its original packaging.

Non-Returnable Items

• Heavy machinery that has been installed or used
• Custom or special-order items
• Spare parts that have been opened or installed
• Software, digital products, and downloadable content

Return Process

1. Contact our support team within 7 days of delivery
2. Provide your order number and reason for return
3. Our team will arrange pickup or provide a return address
4. Once the item is received and inspected, your refund will be processed within 5-7 business days

Condition Requirements

Items must be returned in their original condition, including all accessories, manuals, and packaging. A restocking fee of up to 15% may apply for items showing signs of use.

Refunds

Refunds will be processed to your original payment method. Bank transfers may take 3-5 business days to reflect in your account.